Security & Privacy
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Security Policy                             Privacy Policy                             Legal Notices

It is our intent to protect against the misuse or alteration of information that we have collected from our customers. We use a variety of current technologies for protection of our customer data. We limit the information we provide to outside companies only to the information they need in order to carry out their responsibilities.

homewithPETS.com understands your concerns about online security. Because we share your concerns, we work closely with our hosting company, to keep our site a highly secure ordering environment for your shopping confidence.  

 

 

 

 


Secure Order Guarantee

We guarantee that your credit card information will be safe when you place an order at homewithPETS.com.

How the guarantee works: If you're ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. With the Secure Order Guarantee, you'll be reimbursed for any amount up to $50 billed to you by your credit card company for unauthorized charges to your account, if those charges result from an order you've placed on our secure server, and as long as the unauthorized use resulted through no fault of your own. You must promptly notify your credit card company of any fraudulent charges in accordance with the procedures outlined in your credit card agreement to qualify for the guarantee.  


The Secure Order Process
Using "Go-Daddy's" e-business software, in conjunction with Verisign and features built into popular browser software, our site provides advanced security for your online purchases.

The following section describes how the secure order process works, from start to finish.

1.  Starting your order

Every purchase at homewithPETS.com is secure.  Once you click the Checkout button on the Shopping Bag page the security feature is automatically engaged.

2.  Support Used

We use VeriSign software to enable the use of digital certificates. You can click on the VeriSign logo below to verify that homewithPETS.com is a VeriSign secure site. For your security, the verification process happens in the background every time you place an order on our site. 

Click on the logo here to verify:  VeriSign

3. Entering Secure Mode
Next, your computer and our server begin communicating in secure mode, sending data back and forth in an encrypted format.  After your browser has entered secure mode, we'll ask you to enter to confirm your credit card information. The encryption features of browser software are exceptionally powerful and ensure the security of this data as it is transmitted to our server.

4. My Order Is Complete. What Happens Next?
Security measures continue even after you've placed your order, as we process your order in a highly secure computing environment.


Tip: Continuing to Browse
After you complete your order, it's perfectly safe for you to continue to browse our site in standard mode. In fact, once you exit the ordering process, your browser will automatically revert to this slightly faster mode of communication. 


What If I Make a Purchase with a Browser That Doesn't Support Security?

We don't want you ever to have to worry about ordering from our site without a secure connection. Therefore, if you are not using one of the recent versions of the internet browsers, we have provided the links for your convenience.  Please download your preference before placing your order online with homewithPETS.com or any other internet vendor site.

The latest versions of Netscape's and Microsoft's browsers have security features, and both are free for downloading. Visit either company's Web site for details.  

Microsoft Internet Explorer

http://www.microsoft.com/downloads/search.aspx?displaylang=en

Netscape Navigator

http://channels.netscape.com/ns/browsers/download.jsp

For More Information

We've worked hard to bring you a secure online ordering environment. We hope you'll contact us with your questions, comments or concerns.

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Privacy Policy

Thank you for visiting homewithPETS.com website. Your privacy is very important to us. Simply stated, our policy is to collect no personal information about you when you visit our website unless you choose to provide us with that information.

When you visit our website, our Web server automatically recognizes only the Internet domain and IP address from which you accessed our website. This information does not result in the identification of your personal email address or other information.

In order to improve the content of our website, we gather information regarding the volume and timing of access to the our website by collecting information on the date, time and pages accessed by visitors.  Again, only aggregate information is collected, and individual visitors' personal information is not identified.

If you choose to share personal information -- by sending us a message or filling out an electronic form with personal information -- we will use the information for the purposes you authorized.  We will not disclose the information to third parties or other government agencies except for what is required to complete your order.

If you have other questions about our privacy policies, or have ideas about improving our policies, please feel free to e-mail us at Email

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Legal Notices

All content of this internet site is owned or controlled by homewithPETS.com and is protected by worldwide copyright laws. You may download content for your personal use and for non-commercial purposes only. No further reproduction or modification of the content is permitted. The products, technology or processes described in this site may be the subject of other intellectual property rights reserved by homewithPETS.com or other third parties. No license is granted with respect to those intellectual property rights.


The information presented here has been compiled by homewithPETS.com from internal and external sources. However, no representation is made or warranty given as to the completeness or accuracy of such information. In particular, you should be aware that this information may be incomplete, may contain errors or may have become out of date. You should therefore verify information obtained from this site before you act upon it. homewithPETS.com or its agents shall not be liable for any damages or injury resulting from your access to, or inability to access this internet site, or from your reliance on any information provided in the site.


This internet site may provide links or reference to other sites, but homewithPETS.com has no responsibility for the content of  other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided merely as a convenience to the users of this internet site.


The trademarks, service marks and trade names shown in this internet site are protected in the United States and internationally. No use of these may be made without the prior, written authorization of homewithPETS.com.


Any communications you send to homewithPETS.com by electronic mail, with the exception of personally identifiable information, are on a non-confidential basis, and homewithPETS.com is under no obligation to refrain from reproducing, publishing or otherwise using them in any way for any purpose. homewithPETS.com shall be free to use the content of any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose, including the developing, manufacturing and/or marketing of goods or services. Use of any personally identifiable information will be governed by homewithPETS.com Privacy Policy.  WE WILL NOT SHARE, SELL OR OTHERWISE USE YOUR PERSONAL INFORMATION WITH OUTSIDE VENDORS.


homewithPETS.com may make changes to the information in this internet site, or to the services described therein, at any time without notice. homewithPETS.com makes no commitment to update this information. It does not constitute an offer to sell, or the solicitation of an offer to buy, any securities and must not be relied upon in connection with any investment decision.


All products, made available on or through this web site are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. Subject to the foregoing, homewithPETS.com disclaims all implied warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose, and all express warranties except those explicitly made in this statement of legal terms.

This disclaimer by homewithPETS.com in no way affects the terms of any manufacturer's or third party seller's warranty, if any, related to the goods purchased via this web site. Title to goods and merchandise is retained by homewithPETS.com until the customer purchases the goods, and at that time title passes to the purchaser.


In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, homewithPETS.com will have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. homewithPETS.com will have the right to refuse or cancel any order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged or the money has already been wired for the purchase and your order is canceled by homewithPETS.com we will immediately issue to you a credit in the amount of the incorrect price.  Merchandise is only available based on the inventory held by the manufacturer and/or distributor.  Backorders are beyond our control.  However, we will contact you immediately with either an alternative product or estimated shipping time.


Damaged merchandise is readily credited.  All other product returns are determined on a case-by-case basis depending on the terms and conditions of the product manufacturer.  All products disputes must be made within 14 days of delivery.  Monogrammed, personalized and altered items can not be credited unless damaged or defective.  For instructions on how to return or exchange a purchase, see returns and exchanges. By accessing, browsing and/or using this web site, you acknowledge that you have read, understood and agree to be bound by these terms and conditions, and you agree to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use our web site.


homewithPETS.com is uniquely positioned to provide its customers with the insider's edge on the hottest trends in "Pet Products".  And, because of the trusted relationships we have with all the pet product vendors, you can be assured the products exceed the quality assurance.  Each product has been tested by our "Pet Staff" to ensure usability and convenience.


homewithPETS.com is an authorized e-commerce retailer for all brands presented on our Web site and guarantees the authenticity of all products.  

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This Web site is operated by:

homewithPETS.com

9378 Arlington Expwy, #130

Jacksonville, FL  32225

1.877.835.9721

http://www.homewithPETS.com

Copyright © homewithPETS.com. 2004. All Rights Reserved.